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Digital Transformation at the Kapfenberg Terminal

Digital Transformation at the Kapfenberg Terminal
Helmut Winhofer

Helmut Winhofer

· 3 min read · Case Study

Key Takeaways

  • The Kapfenberg terminal previously relied on analogue processes. A lack of transparency and manual workflows made operations difficult.
  • With smartTOS, a modular, digital terminal system was introduced that controls all core processes in real time — from yard management to train dispatching.
  • Digitalisation enabled efficient, connected workflows, mobile data capture and a significant reduction in errors and extra effort.

Starting Point: Analogue Processes as a Challenge

For a long time, the Kapfenberg terminal operated with analogue methods: processes were handled manually, information was recorded by hand, and the overview of inventory levels or vehicle positions was often incomplete. “You naturally lack the overall view of stock levels and the current state of the terminal,” explained Christian Glauninger, Managing Director of the Kapfenberg terminal.

At the same time, complexity in terminal operations was steadily increasing: rising transport volumes, demanding customer requirements and a growing need for end-to-end digitalisation made one thing clear — a future-proof system was needed.

Digital Process Optimisation: From Analogue Handling to Real-Time Control

With smartTOS, a modular, scalable and state-of-the-art terminal software was introduced, tailored precisely to the requirements of intermodal hubs such as Kapfenberg. All workflows — from yard management and train dispatching to truck handling — now run digitally and in real time.

What is different today:

  • Real-time overview of all movements at the terminal
  • Digital control of train movements and lift orders
  • Mobile devices replace paper lists
  • Better planning, fewer errors, faster processes
  • Seamless interfaces to partners, systems and sensors

“We were able to significantly optimise our processes and practical workflows. Today, everything runs efficiently and smoothly,” reports Christian Glauninger.

Boosting Terminal Efficiency

The introduction of smartTOS represented a technological quantum leap for the Kapfenberg terminal. Digitalisation brought not only efficiency but also new opportunities for scaling and connectivity.

By expanding storage areas and collaborating with shipping lines, the terminal was able to establish itself as a key node in intermodal transport.

“Manual lists and rigid systems are not a solution for the future. With smartTOS, we have created a strong foundation for continued growth,” says Helmut Winhofer, Product Owner of smartTOS.

Modern Terminal Logistics

Today, smartTOS is indispensable in the daily operations at Kapfenberg. The intuitive user interface, modular architecture and continuous development ensure that the system grows alongside operational requirements.

Read on: All project details in the Kapfenberg Terminal reference — and the modules behind it in the smartTOS features overview.